Privacy Policy

LAST UPDATED: OCTOBER 21, 2026


Northumberland HVAC respects your privacy and is committed to protecting the personal information you provide when visiting our website or contacting us about our services.


1. Information We Collect


When you contact us, request a quote, or submit an inquiry through our website, we may collect:


  • Your name
  • Email address
  • Telephone number
  • Property or project address
  • Information about your HVAC design or installation requirements
  • Any additional information you voluntarily provide


Our website may also collect technical information, such as browser type, pages visited, and general website usage information through analytics and tracking technologies.


2. How We Use Your Information


We use the information collected to:


  • Respond to inquiries and provide quotations
  • Communicate about HVAC design and related services
  • Prepare project estimates and documentation
  • Improve our website and customer experience
  • Measure the effectiveness of our advertising and marketing


We do not sell or rent customer personal information.


3. Website Analytics and Cookies


Our website may use cookies, Google Analytics, Google Ads tracking, and similar technologies to understand website traffic and measure advertising performance.


These services may collect information about visits and interactions with our website.


Visitors can manage cookies through their browser


4. Sharing and Protecting Information


Personal information may be accessed by authorized service providers who assist with website hosting, maintenance, communications, or analytics.


We take reasonable measures to protect personal information against unauthorized access, disclosure, loss, or misuse.


Information is retained only as long as reasonably necessary for business purposes or as required by applicable law.


5. Your Privacy Rights


You may contact Northumberland HVAC to request access to, correction of, or deletion of your personal information, subject to applicable legal requirements.


You may also ask questions about how your information is collected and used or withdraw consent where applicable.


6. Contact Information


Northumberland HVAC

Port Hope Area, Ontario, Canada

Privacy inquiries may be directed through the contact information provided on our website.


7. Changes to This Policy


Northumberland HVAC may update this privacy policy periodically to reflect changes in website functionality, business practices, or applicable privacy requirements.


Updates will be published on this page with a revised effective date.